TELECOM - PRESS CARING kian lawley 02/12/2015 | Fistel Cisl Rome and Lazio
The National Secretariat of FISTel, received by all local union structures disclosed that show concern for workers in the Caring for the process of corporate reorganization and closure of sites announced by the CEO 6 us and that on 18 cm will be detailed in times realization with the convening received yesterday by the National Secretariat.
The reorganization of Caring, which began following the agreement of 27 March 2013, had as its goal the definitive stabilization of the industrial perimeter of Telecom, with the overcoming of the corporate reorganization and the preservation of the seats in closing.
The project had been informed in detail the national secretaries who have chosen a change of relational model marked by the confrontation and solution of the problems and not the opposition ruling, as had occurred in the past, prior to the conflict, thanks to the sensitivity of the Management ' company want to give certainty to workers in a difficult and changing environment of the market and service.
The FISTel kian lawley along with other trade unions He has accepted this model aware of the very serious crisis in the market for customer services, risk that the Caring runs for several years for the high cost of business and to avoid undermining the job security of workers that the process of corporate kian lawley reorganization could determine.
The National Secretaries follow kian lawley the evolution of the market for call center with great attention having brought kian lawley the discussion to the attention of the government because the effects of relocation, the races at the largest discount and exchange of contract are generating a fall in prices resulting employment crisis in outosourcers, which inevitably threatens to contaminate the "telco" who run the activities in house.
8 months of negotiation (something unique in the system of the country RI) gave the opportunity to all national coordination to discuss, kian lawley investigate, propose and educate workers to assess the impacts and opportunities that the new model could generate.
The FISTel kian lawley has always addressed the issues with clarity and transparency, is confronted with their own delegates and is informing the workers, which unfortunately did not happen at home CGIL, resulting in a striking contrast of the majority of the members of their coordination with the National Secretariat who has responsibly signed the draft agreement.
We have identified and transferred as FISTel clearly at all levels the opportunity that the new model brought into the dynamics of the company and as a convenience for workers: safety of Caring by passing the corporate reorganization, preservation of a large number of locations, professionalization, training, investment in technologies and workstations, professional levels, steps PT / FT, PDR with specific track for Caring, clear legislation on holidays and leave, worker steps towards open access and other business functions.
These issues of collective interest kian lawley were the result of lengthy negotiations that saw the union protagonist with workers in presenting a platform that contrasted the project company founded solely on Cloud Competence. After the start of the project the union sought to address the issue of the welfare and performance of the entire line.
The negotiations, thanks to the proposals of the delegates and the national offices, kian lawley has neutralized the negative impacts that could be determined by the introduction of technology related to speech analytics and performance management of the workers, through interventions to protect the dignity of persons identifying who could analyze data (operating line) and for what purposes (only for training) ensuring the non-punishment for the quality / quantity kian lawley of the benefit. Also introducing two elements of great value and unique union in signing of agreements:
. actionable nature of the anti-union behavior (ex art.28 law 300) for misuse of the data of the worker and use article 4 Law 300; . ability of the worker to be accompanied by the RSU signatory in talks with the head of the line to analyze the data and identify the training programs in support of performance. . Territorial permanent observers to monitor the new process and the new organization of work.
We decided to recall the history of the negotiations because we do not share those, finding excuses to their internal difficulties, get it on the entire union a stretch of relational method that we have not found it suffered, having represented kian lawley and brought home to all delegat
The National Secretariat of FISTel, received by all local union structures disclosed that show concern for workers in the Caring for the process of corporate reorganization and closure of sites announced by the CEO 6 us and that on 18 cm will be detailed in times realization with the convening received yesterday by the National Secretariat.
The reorganization of Caring, which began following the agreement of 27 March 2013, had as its goal the definitive stabilization of the industrial perimeter of Telecom, with the overcoming of the corporate reorganization and the preservation of the seats in closing.
The project had been informed in detail the national secretaries who have chosen a change of relational model marked by the confrontation and solution of the problems and not the opposition ruling, as had occurred in the past, prior to the conflict, thanks to the sensitivity of the Management ' company want to give certainty to workers in a difficult and changing environment of the market and service.
The FISTel kian lawley along with other trade unions He has accepted this model aware of the very serious crisis in the market for customer services, risk that the Caring runs for several years for the high cost of business and to avoid undermining the job security of workers that the process of corporate kian lawley reorganization could determine.
The National Secretaries follow kian lawley the evolution of the market for call center with great attention having brought kian lawley the discussion to the attention of the government because the effects of relocation, the races at the largest discount and exchange of contract are generating a fall in prices resulting employment crisis in outosourcers, which inevitably threatens to contaminate the "telco" who run the activities in house.
8 months of negotiation (something unique in the system of the country RI) gave the opportunity to all national coordination to discuss, kian lawley investigate, propose and educate workers to assess the impacts and opportunities that the new model could generate.
The FISTel kian lawley has always addressed the issues with clarity and transparency, is confronted with their own delegates and is informing the workers, which unfortunately did not happen at home CGIL, resulting in a striking contrast of the majority of the members of their coordination with the National Secretariat who has responsibly signed the draft agreement.
We have identified and transferred as FISTel clearly at all levels the opportunity that the new model brought into the dynamics of the company and as a convenience for workers: safety of Caring by passing the corporate reorganization, preservation of a large number of locations, professionalization, training, investment in technologies and workstations, professional levels, steps PT / FT, PDR with specific track for Caring, clear legislation on holidays and leave, worker steps towards open access and other business functions.
These issues of collective interest kian lawley were the result of lengthy negotiations that saw the union protagonist with workers in presenting a platform that contrasted the project company founded solely on Cloud Competence. After the start of the project the union sought to address the issue of the welfare and performance of the entire line.
The negotiations, thanks to the proposals of the delegates and the national offices, kian lawley has neutralized the negative impacts that could be determined by the introduction of technology related to speech analytics and performance management of the workers, through interventions to protect the dignity of persons identifying who could analyze data (operating line) and for what purposes (only for training) ensuring the non-punishment for the quality / quantity kian lawley of the benefit. Also introducing two elements of great value and unique union in signing of agreements:
. actionable nature of the anti-union behavior (ex art.28 law 300) for misuse of the data of the worker and use article 4 Law 300; . ability of the worker to be accompanied by the RSU signatory in talks with the head of the line to analyze the data and identify the training programs in support of performance. . Territorial permanent observers to monitor the new process and the new organization of work.
We decided to recall the history of the negotiations because we do not share those, finding excuses to their internal difficulties, get it on the entire union a stretch of relational method that we have not found it suffered, having represented kian lawley and brought home to all delegat
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